About ECS

Trusted IT support for UK businesses since 1983

ECS Computers has supported UK businesses with their IT for over 40 years. Based in Norfolk, we provide IT support, cyber security, cloud services and telecoms — without long-term contracts.

Who we are

ECS Computers is an IT managed service provider (MSP) with a simple approach: listen first, understand the problem and then offer the right solution.

We work with businesses of all sizes, supporting everything from day-to-day IT issues to long-term improvements in security, performance and reliability. Whether you need fully managed IT support or help with a specific challenge, we’re here to make technology easier to deal with, not harder.

We’ve been doing this since 1983, and many of our customers have been with us for years. That longevity matters to us, it’s a sign that we’re doing something right.

Why businesses choose ECS

There are plenty of IT providers out there. Here’s why customers choose to work with us:

No long-term contracts

We work on flexible, rolling agreements because we believe good service should stand on its own. Customers stay with us because they want to, not because they’re locked in.

A personal, human approach

We avoid jargon and explain things clearly. You’ll deal with real people who take the time to understand your business, not a call centre or a script.

Proactive, not reactive

We focus on preventing problems where possible, not just fixing things after they break. That means fewer surprises and less disruption.

Established and reliable

We’ve been supporting businesses since 1983. We’re not a startup, and we’re not going anywhere.

Our Purpose

Our purpose is simple: to make IT work properly for the people who rely on it.

We believe technology is most effective when it’s guided by human judgement, experience and common sense. That means taking the time to understand each customer’s situation and adapting our support as their needs change.

Our Purpose

Continual Improvement

Our Brand Promises

We’ll educate you
We’ll look after you
We’ll offer you the best

Our Core Values

We have a strong company culture & we have identified 4 characteristics which embody how everyone at ECS should act

Customer First

Do The Right Thing

Be Positive

Take Responsibility

Operational Directors

Behind the technology is a team of friendly, knowledgeable people who take pride in doing things properly.

ECS Computers is a family-owned business, built on long-term relationships, consistency and trust. That ownership structure means decisions are made with customers in mind, not shareholders.

Our directors remain actively involved in the day-to-day running of the business, working alongside the wider team to support customers, guide strategy and ensure the high standards we’re known for are maintained.