What is ECS VoIP Flow?

ECS VoIP Flow is an internet based phone system provided by ECS designed to fit our brand values including transparency and flexibility with no long term commitments.

VoIP, or Voice over Internet Protocol, is a technology that allows you to make voice calls using an Internet connection instead of a regular (or analogue) phone line. VoIP converts your voice into digital signals, which travel over the internet. This method of communication is not only cost-effective but also offers a range of features such as call forwarding, voicemail, call recording, remote working and more, making it an ideal solution for business use. With VoIP, you can enjoy clear, reliable, and versatile communication from virtually anywhere.

Why use ECS VoIP Flow?

No Long Contracts: Enjoy the flexibility of our 1-month only terms, allowing you to adapt and manage your communication needs without long-term commitments.
Inclusive UK Minutes: Our service includes UK minutes, ensuring you have comprehensive coverage at no extra cost. Stay connected with ease and without worrying about extra charges.
Easy and Fast Setup: Get your system up and running in no time with our straightforward and quick setup process. We make it hassle-free so you can focus on your business. We take care of all of the IT elements of the installation.
Fully Supported and Managed: With ECS, your VoIP service is fully supported and managed by our team of experts. Enjoy peace of mind knowing that we are here to handle everything, ensuring your system runs smoothly.

Basic License

500 UK Minutes included
Voice – Inbound/Outbound
Extension with DDI
Voicemail to email
Hunt Group
Handset Usage
Add-ons available such as call recording

Professional License

2000 UK Minutes included
Voice – Inbound/Outbound
Extension with DDI
Voicemail to email & app
Hunt Group
Handset Usage
Audio & Video Conferencing
Internal Messaging Platform
Custom Profiles
Gmail/Outlook Integration
Microsoft Entra ID Integration
Add-ons available such as call recording

Existing Hardware?

If you’re already equipped with VoIP phones, ECS VoIP system can seamlessly integrate with your existing devices, potentially saving you on upfront costs. We’ll conduct a thorough audit of your equipment to identify any compatible hardware that can be reused. This not only streamlines the transition process but also maximizes the value of your current investments. With ECS, you can trust that we’re committed to optimizing your communication setup while minimizing unnecessary expenses. Reach out to us today and let’s explore how ECS VoIP can revolutionize your business communication without breaking the bank.

Add-ons:

Call Recording

Keep two year’s worth of call recordings for the usage of monitoring and training purposes. This can be setup for all users or just certain profiles. You can also choose who can listen to the recorded calls. This add-on can be used in conjunction with a basic or pro license.

Operator License

Advanced features designed for call monitoring & administration. The users with operators licenses can connect calls, check queues, pickup any extension and check any users availability. This add-on can be used in conjunction with a pro license.

CC License

Advanced call centre features such as delayed hunt groups, statistics, call back, pause system and live dashboards. This add-on can be used in conjunction with a pro license.

App Integrations

Integrate your phone system into your existing software such as Salesforce, Hubspot, Zendesk, ZOHO, Outlook and Google. This add-on can be used in conjunction with a pro license.

Why ecs?

Your trusted VoIP solutions partner delivering exceptional communication services.

We take pride in offering expert support with a proven, high-performing team

Migration

At ECS, we’re dedicated to simplifying your VoIP service transition . Whether you’re switching providers or upgrading from traditional analog lines, we provide comprehensive support every step of the way. Our expert team ensures a seamless migration, from initial consultation and planning to deployment and ongoing management. Benefit from reliable, scalable VoIP solutions tailored to your business needs, backed by ECS’s commitment to delivering superior communication experiences. Embrace the future of telecommunications with confidence, knowing ECS is here to streamline your transition and optimise your communication infrastructure.