Professional IT Services For Manufacturing & Engineering
No Long Contracts. Flexible 1-Month Terms
Your Software
We support your typical industry software such as AutoCAD & Solidworks. We liaise with your vendors so you don't have to!
Health Monitoring
24x7 Monitoring of your device health to pro-actively repair devices before they cause downtime.
Remote & On-Site
Remote Support helpdesk to help your staff when they need support. On-Site Support available when you need us.
24x7 Emergency
24x7 Emergency Site Response cover available if your business critical systems go down during off-peak hours.
Automation Fixes
With the help of our powerful RMM tool, we use automation where possible to automatically fix common occurring issues.
Technology Lifespan
We keep track of expiring hardware and operating systems and notify you with plenty of notice to budget or plan for any changes.
IT Consultancy
Whether your business is growing or requires streamlining, ECS will help you plan and manage any IT requirements.
Common Manufacturing & Engineering Software Support
Have you ever faced a situation where your industry software malfunctioned, and you found yourself caught in a frustrating loop between your software provider and IT support? With complex issues and resolutions being passed back and forth, it can be challenging to understand and resolve the problem while losing valuable productivity time. At ECS, we eliminate this hassle for you. We take responsibility for managing these interactions, working seamlessly with your vendor to swiftly resolve any issues. Our focus is on delivering solutions efficiently and without blame, so you can concentrate on what you do best—running your business.
At ECS, we provide dedicated support for your industry software, handling everything from installation and updates to repairs on a daily basis. Our team ensures smooth operations by liaising directly with software vendors whenever possible. If direct communication with vendors isn't feasible, we obtain your authorization to handle these interactions ourselves.
- Solidworks
- Solidworks PDM
- eDrawing viewer
- AutoCAD
- Inventor
- Design Review
- Fusion 360
- DWG TrueView
- Navisworks
- Revit
- Vault
- Sage X3
- OrderWise
- & More....
Why Choose us?
Risk free IT solutions
At ECS we understand that your IT requirements can change rapidly which is why we don't tie anyone into 12 month or multiple year contracts.
We offer flexible 1 month terms which allows you to easily scale up or scale down your services. This allows you to make costs savings from month to month if you no longer require licenses or particular services.
- Flexibility
- No Risk
- Financial Protection
"The on site technician spoke directly to the provider of some of our specialist software to get direct support in the transfer without any involvement from me and the usual horrible experience of trying to translate a load of technical babble you don’t understand from one company and attempting to update another company with whatever you’ve just been told – they spoke directly to them and sorted it!' Gary Williamson - G.T. Bunning & Sons
Our success
Who we work with
We specialise in supporting manufacturing and engineering firms, from small operations to large enterprises. Check out our case studies to see our tailored solutions.
G.T. Bunning & Sons
Huntsman IFS Polyurethanes
Ashill Precision Engineering
Guy Raymond Enginerring
OUR EXPERTISE
Your IT solutions team who gives you high quality results
We pride ourselves on giving an expert service with a proven high performing team.
- Established company for over 40 years
- We manage and support 3000+ Devices
- UK Nationwide service
- An average of 3351 tickets completed per month
- Flexible 1-month contracts
- 99.5% of support requests fixed remotely
AREAS WE COVER (UK)
Who Do We Support?
Did you search computer services near me ? Then we can help!
ECS Computers support customers across the UK with our remote support. And if you’re closer to our Norfolk base, we also offer our all-inclusive on-site support as an option in your agreement.
Remote IT Services
- Full UK Coverage Remotely
- Pay As You Go On-Site Support
Remote & On-Site IT Services
- Full UK Coverage Remotely
- All Inclusive or Pay As You Go On-Site Support
We typically cover the areas shown in red for on-site cover, however we do already have on-site support customers outside of this area. If you are based further afield, just get in touch with us to discuss your requirements and we can tailor a solution for you!
We cover your area, so now lets cover your IT!
Contact us for a free quotation
Our experienced team are here to help your business succeed.