IT Support for Larger Businesses (25–100 Users)
Strategic, secure and scalable IT support to help your business grow with confidence.
No disruption. No system access required. No obligation.
IT support for larger businesses
IT that supports your business as it scales
As your business grows, IT becomes more than day-to-day support. It becomes critical to operations, security, productivity and long-term planning. ECS provides structured managed IT support for businesses with 25–100 users, helping reduce risk, improve reliability and keep systems aligned with business growth.
ECS has supported G.T. Bunning & Sons since 1998, helping keep production and office systems running with managed IT support, cloud services, backups and security. Common challenges
IT problems become business problems at this size
With more users, systems, data and departments, poor IT structure can quickly affect productivity, security and business continuity.
Issues affecting multiple teams
IT problems can quickly disrupt departments, production, office teams, finance, sales and management.No clear IT strategy
Without a plan, systems, security, devices and licensing can grow in different directions and become harder to manage.Increasing security risk
More users, devices, accounts and business data create more exposure if controls are not actively managed.Reactive support holding you back
Fixing the same problems repeatedly wastes time. Larger businesses need prevention, monitoring and planning. How ECS helps
Structured support with security, planning and accountability
We support your day-to-day users while also looking after the wider IT environment. That includes infrastructure, cloud services, Microsoft 365, backup, security, monitoring, lifecycle planning and technical advice. The goal is to keep your business running smoothly while helping you make better decisions about systems, security and future investment.We help you
- Support users across departments
- Reduce risk and improve cyber security
- Minimise disruption and downtime
- Improve performance and reliability
- Plan IT around business growth
What’s included
Managed IT support for more complex environments
Larger businesses need more than a basic helpdesk. ECS combines responsive support with proactive maintenance, security controls and ongoing technical guidance.
01
Full IT support and helpdesk
Responsive support across users, devices, Microsoft 365, email, access issues and day-to-day technical problems. 02
Infrastructure management
Servers, networks, devices and business systems maintained, monitored and reviewed. 03
Microsoft 365 and cloud support
Email, Teams, SharePoint, OneDrive, users, licences, permissions and tenancy management. 04
Advanced security and monitoring
MFA, patching, endpoint protection, MDR/SOC options, security monitoring and practical controls. 05
Backup and disaster recovery
Protect important systems and data with reliable backup, monitoring and recovery planning. 06
Strategic IT planning
Ongoing advice around lifecycle, systems, cloud, security, projects and future growth. Client proof
Supporting a manufacturing business that depends on IT every day
“Both production and office function are now completely dependent.”
G.T. Bunning & Sons is a long-established agricultural machinery manufacturer based in Norfolk. ECS has supported the business since 1998, providing ongoing IT support across their full environment.Complex support without the usual hassle
“Hardware / Software issues and requirements are all taken care of seamlessly by a supportive, patient, knowledgeable and friendly team.”
ECS has supported Bunning through system upgrades, lifecycle planning, cloud services, managed backups, security and production-critical software support. Strategic support
Support for the day-to-day and the bigger picture
At 25–100 users, IT needs to be managed with more structure. You need fast support when users have issues, but you also need planning around security, infrastructure, replacement cycles, cloud services and business continuity. ECS gives you practical advice, not overcomplicated consultancy. We help identify what needs attention, what can wait and what will support the business best. Lifecycle planning Track ageing hardware, unsupported systems and upcoming replacement needs.
Security roadmap Improve protection across accounts, devices, email, backups and users.
Cloud and Microsoft 365 planning Keep email, files, collaboration and licensing structured as the business grows.
Project support Plan upgrades, migrations and improvements with less disruption.
IT health check
Get a clear view of your risks, gaps and priorities
Not sure if your current IT is keeping up with your business? Our IT and security health check gives you a practical view of how your systems are performing and where improvements may be needed.
Identify risks and gaps
Understand where your setup may be falling short across users, systems, security and backup.See what is working
Get clarity on what is already set up correctly and what can continue as it is.Get practical recommendations
Clear advice on what to improve, tighten, simplify, replace or plan for. Getting started
A structured route into managed IT support
We keep the process clear, practical and low-pressure, starting with a review before recommending anything.
01
Health check
We start by understanding your current setup, business priorities, pain points and known risks. 02
Tailored proposal
We provide clear recommendations and flexible support options based on what your business actually needs. 03
Onboarding and planning
We plan the transition carefully, working with existing providers where needed to reduce disruption. 04
Ongoing partnership
We provide support, monitoring, maintenance, security improvement and ongoing technical advice. Security built in
Greater scale means greater responsibility for security
As your business grows, the impact of a cyber incident becomes more serious. More users, devices, accounts, files and business systems create more risk if security is not managed properly. ECS helps build practical security into your IT support, including Microsoft 365 security, patching, endpoint protection, backup, user controls and monitored response where required. MFA and access control Reduce the risk of compromised accounts and unauthorised access.
Patch management Keep devices and software updated to reduce known vulnerabilities.
Endpoint protection Protect laptops, PCs and servers from malware and suspicious activity.
MDR/SOC monitoring Help detect, investigate and respond to suspicious activity where needed.
Flexible support
No long contracts. Structured IT support that can scale with you.
Larger businesses need support that can adapt as users, devices, systems and security needs change. ECS offers flexible monthly agreements with services shaped around your environment. Our focus is on continuous improvement and real-world results — making sure your systems run properly day to day, not just looking good on paper.
Rolling monthly terms Stay because the service works, not because you are locked in.
Support that fits your business Services can be shaped around your users, systems, locations and security requirements.
Room to scale Add users, locations, systems and security services as your business evolves.
40+ years supporting UK businesses
320+ businesses supported
99% issues resolved remotely
<1hr response and investigation
Want to know if your IT is ready for the next stage?
We can review your systems, infrastructure, Microsoft 365, backups, security and support arrangements, then show you where improvements can be made. Q&A