IT Support for Larger Businesses (25–100 Users)
Strategic, secure and scalable IT support to help your business grow with confidence.
No disruption. No system access required. No obligation.
IT that supports your business as it scales
As your business grows, IT becomes more than just support it becomes critical to your operations, security and long-term success. With more users, systems and data in play, the impact of downtime, security issues or poor structure becomes significantly greater.
We provide structured, proactive IT support for growing businesses helping you reduce risk, improve performance, and build a reliable foundation for continued growth.

Challenges
Common IT challenges for small businesses
If any of this sounds familiar, you’re not alone, and it’s exactly what we help solve.
No disruption. No system access required. No obligation.
❌ IT issues impacting multiple teams
Problems affecting productivity across departments and users
❌ Lack of clear IT strategy
No long-term plan for systems, security or growth
❌ Increasing security and compliance risks
Greater exposure as your business and data grow
❌ Reactive support holding the business back
Fixing problems instead of preventing them
❌ Systems not scaling with the business
Infrastructure struggling to keep up with growth
how we help
Making sure your IT stays compliant
Simple, reliable IT support that keeps your business running
We take care of your IT so you don’t have to think about it. Our approach is built around keeping things simple, secure and dependable without overcomplicating things or adding unnecessary cost.
✅ Support your business growth
IT systems that scale with your organisation
✅ Reduce risk and improve security
Protect your business, data and users
✅ Minimise disruption and downtime
Proactive support to keep systems running smoothly
✅ Improve performance and reliability
Ensure systems are efficient and dependable
✅ Gain expert IT guidance
Strategic advice to support business decisions
Whats included
What's Included in your IT Support
✅ Full IT support and helpdesk
Responsive support across your organisation
✅ Infrastructure and system management
Servers, networks and systems maintained and optimised
✅ Microsoft 365 and cloud support
Email, collaboration and cloud systems fully managed
✅ Advanced security and monitoring
Protect your business with layered security solutions
✅ Backup and disaster recovery
Ensure business continuity and data protection
✅ Strategic IT planning
Ongoing advice and planning to support growth

our approach
Our approach to supporting growing businesses
1. Assess your current setup
We carry out a health check to identify risks, gaps and improvement opportunities.
2. Strengthen and structure your IT
We improve systems, security and processes to support your business.
3. Ongoing support and strategic guidance
We provide continuous support, monitoring and advice as your business evolves.

who we have helped
How we support a manufacturing business that relies on IT every day
The client
G.T. Bunning & Sons Ltd. is a long-established agricultural manufacturer based in Norfolk, producing machinery for both UK and international markets.
The situation
For businesses like Bunning, IT is critical to both production and office operations. Systems need to be reliable, secure and well supported to avoid disruption.
As their business evolved, they required ongoing support, system upgrades, and a trusted IT partner who could manage complex requirements without impacting day-to-day operations.
What we do
We provide full IT support across their organisation, including:
- Ongoing IT support and fast response times
- System upgrades and lifecycle management
- Cloud services and managed backups
- Advanced security including monitoring and user awareness training

G.T. Bunning & Sons Ltd Agricultural Machinery Manufacturing
The result
Bunning's now have a reliable, well-supported IT environment that underpins both production and office functions.
Systems are maintained, updated and supported proactively ensuring minimal disruption and allowing the business to operate with confidence.
What the client says
"Hardware and software issues are all taken care of seamlessly by a supportive, patient, knowledgeable and friendly team. You can describe a problem in plain English, and they just get it sorted."
"The help system is great — whether it's an urgent issue or a routine request, it's always handled quickly and efficiently."
Service rating: Excellent
Get a clear view of your IT Setup
Not sure if your current IT is keeping up with your business? Our IT & Security Health Check gives you a simple, no-obligation view of how your systems are performing, where the risks are, and what could be improved.
✅ Identify risks and gaps
Understand where your setup may be falling short
✅ See what’s working
Get clarity on what’s set up correctly
✅ Get practical recommendations
Clear advice on how to improve your IT
gETTING STARTED
IT Health Check
If you’re ready to take the next step, we keep things simple. It starts with an IT & Security Health Check, giving you a clear, no-obligation view of your current setup, without needing system access or disrupting your business. From there, we’ll walk you through any risks, gaps or improvements, and if it makes sense, we’ll put together a clear plan to support your business. When everything is in place, you’ll have reliable, fully managed IT with proactive support, strong security, and a team you can trust.
Health Check
We start with a quick, no-pressure call to understand your business, your current setup, and any challenges you're facing. We’ll identify any risks or gaps without needing access to your systems.
Tailored Proposal
If we find areas that need improving, we’ll provide a clear, tailored proposal with practical recommendations and flexible options based on what’s right for your business.
Onboarding & Planning
If you decide to move forward, we carefully plan your onboarding, handling the transition smoothly and working with any existing providers to ensure minimal disruption.
Ongoing Partnership
Once everything is in place, we provide ongoing support, monitoring and advice keeping your systems secure, reliable and ready to grow with your business.
Here’s what our clients say about working with ECS
Kezia Benefer, Partner Hayhow & CoECS Computers have provided us with both computer hardware and technical support for a number of years with regard to our large network of computers both in the office and connected to home. During this time, we have purchased a number of custom-built desktop PCs, all of which have been supplied in a timely manner with a high-quality product at the end of it. Software problems have always been dealt with quickly ensuring the minimum of working disruption
The knowledgeable staff at ECS have always been very approachable, and happy to deal with any queries that we have raised with them across a wide range of computer abilities. This knowledge base has kept us up and running and up to date with technology to this point, and we look forward to a continued relationship keeping us there in the future
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Paddy Green GE - BE TransportWhen we have problems with any computer related equipment ECS Computers are always there to help, the service provided by them is both efficient and greatly appreciated. It is good to have a local company who offer such a good quality service and who care about helping other businesses. Having a dedicated engineer, who we all know and trust, helps to keep our business running smoothly
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Sarah Cousins, Curatorial Assistant Wisbech and Fenland MuseumThank you very much for explaining everything and resolving the issue swiftly.
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Andrew Orr, Media Manager Holts AuctioneersThe finest IT support team in the known universe!
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Valerie Rolfe Rolfe Joinery Company LtdToday's response with David certainly deserves an excellent [review], as with any member of the team.
I always find them so patient and helpful.
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Symon DeCamps, Managing Director DP Packaging (Spalding) LtdECS are a fantastic company, they have a great understanding of what is needed, without pushy salesmen, and achieve what is required. I would highly recommend.
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Zak Pitt, Managing Director Jordan FitnessThe best company we have used for IT support, by far. Easy to deal with and always on hand to resolve problems quickly - even at weekends when we've had a major issue.
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Charles Davison, Owner Davison & CoWe have been a client of ECS Computers for a number of years, they have always provided an outstanding level of service whether by offering telephone support or emergency call outs.
We cannot recommend this company high enough and they have been especially supportive during this COVID-19 lockdown.Read more
Industries
Industries we work with
We proudly support businesses across accounting & financial services, manufacturing & engineering, professional services, bioscience, agriculture and more.

Accounting & Financial

Transport & Logistics

Manufacturing & Engineering

Professional Services

Bio-Science