At ECS, we believe that finding IT support for your organisation in the Financial Services sector should be a simple business. No rigid contracts or incessant upselling, just an uncomplicated service agreement and a supplier that knows their stuff.
We know that your business demands –and the support you require– will change along with your clients’ needs, as well as your own. That’s why we provide all of our IT services exclusively on monthly rolling contracts, so we can easily adjust our support to match your evolving business.
If you’re looking for fuss-free Financial Services IT support, get in touch here to arrange an exploratory conversation.
Devices supported by our IT engineers
Over 40 years of experience
Of tickets in July & August 2024 were responded to within 60 minutes or less
Why Financial Services Firms Rely On ECS
We appreciate that in the Finance sector technology isn’t just another tool, it can be the backbone of your operations. And our IT support for Financial Services has been designed with exactly this in mind.
Knowing how crucial your data, systems, and softwares are to your business, ECS can provide:
- Accounting Software Liaison – You’re busy, which is why we’re happy to handle communications with your main software providers. We can oversee installations, updates, and troubleshooting, so your time can be better spent elsewhere.
- Proactive Cybersecurity Measures – We’re Cyber Essentials-certified and will ensure your data and your customers’ data is protected against threats from outside and inside of your business. With 24/7 Managed Detection and Response (MDR) and the provision of Cyber Awareness Training for your employees, we can also help you adhere to a number of FCA cybersecurity recommendations.
- 24/7 Support – Your busiest times are your priority, which means they’re ours too. We can offer round-the-clock support to keep your operations running smoothly, including emergency site response cover in the event your critical systems fail.
- VOIP Solutions – For those wanting an upgraded phone system, ECS can even oversee the transition from your analogue phone line to VOIP and provide all the hardware you need to get started.
Proactive IT Support
With so much to keep track of for your own clients, we know that having time to think about the logistics of your IT systems can be a rarity. That’s where we come in.
At ECS, we’ll keep tabs on all your programmes and systems to monitor not only their health, but also their expirations. We provide our Financial Services clients with plenty of advance notice of any essential upgrades or changes, so you’re able to plan ahead and avoid those pesky, unexpected bills.
We like to keep our ear to the ground so, where we can, we’ll also keep you informed of any new systems or technologies that we think might help your team do their jobs more efficiently.
Tailored IT Solutions for Financial Firms
When it comes to IT packages, we know one size fits no-one. That’s why we take the time to properly understand your needs so we can craft IT solutions that are right for you, doing away with any non-essential extras in the process.
Plus, we think it’s important that you keep full control over your own IT systems and assets. With our one-month rolling contracts, you maintain all the flexibility you need to make informed decisions about your own IT – and we’ll be around to advise you if you need it.
Let’s work together
At ECS Computers, we’re in IT together. Which, for us, means behaving as an extension of your business, rather than a detached supplier. If it suits you, we’ll aim to navigate your business’ challenges, ambitions and growth alongside your team.
Part of this means offering you extensive access to our team of skilled engineers. They’re super keen and always happy to offer an insight or opinion, so you can relax knowing we have actual humans on hand to help.
To speak to one of our team today about your IT needs, get in touch here or fill out the quick consultation form below.