ECS Computers

Calling King’s Lynn businesses: Fed up with IT Support only coming with long term contracts? Us too. We only offer IT Services on a rolling monthly basis.

Why should managed IT support services tie you to something you’re not certain you’ll need? They shouldn’t. Business demands, in King’s Lynn or anywhere, will inevitably change along with planned and unforeseen developments. And we think it’s only right that service providers acknowledge this. 

 

That’s why we only offer services and products that can be fully flexible on rolling monthly contract agreements. We love the fluidity of working in this way, knowing that we are well placed to put the needs of our clients first. Plus, it means we’re never safe to rest on our laurels, so our standards remain high.

It support services

Short-term contracts, long-term thinking

But please don’t assume that because our contracts are short-term it means that our thinking is too. Quite the opposite in fact. We understand that sometimes even the best laid plans need to be put on ice, but on ice is better than being restricted by a lengthy service agreement. So, you see, by going short term with our contracts we can think and work in the long, long term. 


So if you’re looking for a Managed Service Provider based in King’s Lynn to cover remote IT support, cloud solutions, IT consultancy or even telecom services, with a sizeable yet tight-knit team then get in touch here to arrange an exploratory conversation. 

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Over 40 years of
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Of tickets in July & August 2024 were responded to within 60 minutes or less

Why choose ECS for IT support in King’s Lynn?

Local Presence

Being based centrally in King’s Lynn means that – if you’re inclined – a quick catch up over coffee or a strategic sit-down is always on the cards.

IT Boffins

We know that there is more to IT than just hardware and software, that’s why all of our tech is complemented by our team of skilled engineers. They’re super keen and always happy to offer an insight or opinion.

Customers come first

We’re not in the business of over-complicating or dictating IT systems – in fact, we find that pretty dull. We enjoy working with you to understand you and your needs so we can craft IT solutions that will flex along with your business.

Swift turnaround times

We respond to tickets in 60 minutes or less. We know that system downtime and IT issues can be a real pain for your business, so we’ll aim to have you up and running again before anyone can ask “Have you tried turning it off and on again?”.

24/7 Emergency Cover

So you can avoid getting your wires in a tangle, we also offer 24/7 emergency site response cover in the event your critical systems fail out-of-hours.

You stay in control

It’s important that you keep full control over your own systems and IT assets, and with our one-month rolling contracts you maintain all the flexibility you need to make informed decisions about your own IT.

Our IT Services

IT assessments

An initial assessment of your existing IT infrastructure is a great way for us to understand what’s working for your business, and what isn’t. We’ll evaluate your systems, processes, and cyber security to identify any areas we think could do with some attention. 

Strategic planning

Based on conversations with you and our assessment, we’ll provide strategic IT plans which will accommodate your current team and your future ambitions. Where we can, we’ll advise within your existing infrastructure to avoid those eye-watering investments and disruptive overhauls.

Managed cloud solutions

Well, first off, what exactly is ‘the cloud’? Simply, the cloud is a global network of servers that can be accessed via the internet. Among many many other things, it allows you to access your work files and systems remotely.

With our Managed Cloud Services in King’s Lynn, you can welcome better business flexibility. We can scale your operations as needed to ensure that you and your team have the connectivity to access your systems from everywhere – from King’s Lynn to Kentucky!

Plus, our Managed Cloud Services ensure 99.9% uptime, meaning your team can crack on with next-to-no disruptions.

VoIP

We also offer Voice over Internet Protocol. Like the cloud, VoIP uses the internet to keep you connected, letting you make and receive calls using an internet connection rather than a landline, providing more flexibility for much less £££.

For those making the switch, ECS will fully manage the transition from your existing phone system and provide all the hardware you need to get started. Plus, we’ll provide full training for your staff, so you can quickly get back to taking operational phone lines for granted, exactly as you should.

Backup and data recovery services

There’s no use having fancy IT systems if they’re not properly protected. Our Backup and Data Recovery services include robust cloud backup solutions to protect your data against accidental deletions, hardware failure, or malicious attacks. Plus, they run quietly in the background so you won’t ever need to lift a finger.

And, in the rare event of data loss, our engineers can quickly be on hand to help you recover your files.

Cyber Security

With the average cost of a security breach reaching over £1,600 and the frequency of attacks slowly climbing, we think it’s wise to think ahead when it comes to your business’s cyber security.

Our comprehensive cyber security services allow you to focus on your business, while we focus on protecting it.

IT repair solutions

We also offer a wide range of IT repair services in King’s Lynn and with over 1,000 successful repairs in store each year, you can trust that your tech is in good hands.

We know that your hardware is important to your business, so we’ll keep you up to date on the status of the repair throughout. Plus, we always provide quotes for replacement parts, so you’ll dodge those scary, surprise bills!

Who we’ve worked with

Over the years, ECS has provided IT support to all manner of industries in King’s Lynn and Norfolk, including Accountancy, Manufacturing, Agriculture and Transportation to name just a few.

We’re proud to offer support for almost any industry-specific software, and we’ll even liaise with your software provider directly to oversee installations, updates and resolutions, so your time can be better spent elsewhere.

Check out our case studies for more details on our past work.

Book a Free Consultation with ECS