Secure, fully managed IT for an accountancy firm focused on client work
How ECS Computers supports Hayhow & Co with proactive IT support, built-in cyber security and forward planning, allowing the team to focus on clients without needing to manage IT.
What matters most
“we know we are in safe hands”
For Hayhow & Co, IT needs to be secure, reliable and largely invisible, allowing the team to focus on clients without needing to manage IT.
The challenge
As an accountancy firm, Hayhow & Co relies heavily on email and internet-based systems to manage client work and sensitive financial data.
Security and data protection are critical, particularly with GDPR increasing expectations.
The business needed confidence that systems were secure, maintained and properly managed without adding internal workload.
The ECS approach
ECS provides fully managed IT support, taking responsibility for day-to-day IT, updates and security.
The current hybrid environment is being planned for cloud migration, with ECS giving early notice of server lifecycle and allowing time to properly evaluate SaaS solutions.
What mattered most
- Protecting sensitive client data
- Reducing management involvement
- Maintaining secure email systems
- Planning for future changes
- Minimising disruption
How ECS supports
- Proactive monitoring and updates
- Cyber Essentials aligned security
- Fully managed IT support
- Server and cloud planning
- Direct staff support
Security and data protection
Security is built into everyday systems, not treated as an add-on.
Proactive support and planning
This ensures controlled, low-risk IT changes aligned to business needs.
Results and outcomes
IT handled without internal escalation.
Confidence in systems and data protection.
Security built into everyday operations.
Future upgrades handled proactively.
Changes completed without impacting work.
Fast access to help for staff.
What Hayhow & Co said
“the main challenges we face are making sure we are secure”
“we trust everything that ecs recommend to us”
“we know we are in safe hands”
“i really dont have to get involved whatsoever”
“ecs worked completely round us… minimal disruption”
“ecs has enabled us to continue to grow”
“efficient, approachable and very knowledgeable”