ECS began working with Mr Hugh’s in 2011.
- Problematic IT systems that limited information access and reduced productivity.
- Ageing and slow equipment – including their server.
- Needed a consistent, reliable source of IT support.
ECS’s relationship with Maurice Mason Ltd, and later the brand Mr Hugh’s began in 2011. At this time, there was a change of office management at Maurice Mason which revealed some challenges regarding information access and the performance of their IT system. Key members of the team could not access the required information, leading to disruptions due to only one or two individuals having access rights.
ECS were asked to open this flow of information, so that those who needed access, had it.
A new server system was installed in August 2011. This included automated local backups, business-grade antivirus protection and enhanced access to (and management of) the company emails. It also provided additional security for user access to the system and greater protection of company data.
These initial projects brought increased data security whilst improving access for those who required it. This resulted in a more manageable, secure & structured system for the company.
In 2017, the business required a refresh of the server and network. ECS updated the ageing server operating system to the latest version, improving security and giving increased compatibility for the latest modern software packages.
In the following years, ECS have continued to provide recommendations to further improve the IT system. Some of those installed include:
ECS currently provides equipment monitoring, IT support, managed backup, managed print, hosted exchange, managed anti-virus, proactive IT consulting services and DNS management to help ensure a smooth web-based presence.
- Client Name:
- Mr Hugh’s
- Joined ECS