ECS Computers

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IT Support and Cyber Security Case Study

Secure, scalable IT for a growing groundworks business from day one

How ECS Computers supported Lincs Comms from startup through rapid growth, delivering secure systems, reliable support and scalable IT for both office and field teams.

Client Lincs Comms
Industry Groundworks / FTTP Installation
Company Size 2 → 9 Users
Location Lincolnshire

What matters most

“It’s reassuring to know we can rely on them to keep everything running properly.”

Lincs Comms relies on IT to access plans, price jobs, communicate with customers and manage day-to-day operations across both office and field teams.

The challenge

As a growing groundworks business, Lincs Comms needed IT systems that were reliable, secure and accessible both in the office and on-site.

If systems stop, emails, invoicing, quotes and access to plans all stop.

The business needed a setup that worked from day one, with the ability to scale quickly as the team grew.

The ECS approach

ECS supplied and fully configured all hardware, ensuring devices were secure and ready to use before delivery.

A Microsoft 365 environment with SharePoint was implemented to allow seamless access to files between office staff and on-site teams using ruggedised tablets.

What mattered most

  • Access to plans in the field
  • Reliable email and communication
  • Simple file sharing across teams
  • Secure systems from the start
  • Scalable IT as the business grows

How ECS supports

  • Pre-configured secure devices
  • Microsoft 365 and SharePoint setup
  • Secure remote access for field teams
  • Proactive monitoring and support
  • Ongoing IT management

Security and data protection

MDR (365)Advanced monitoring of cloud systems.
EDREndpoint protection across devices.
Microsoft 365Secure cloud platform.
SharePointSecure file sharing across teams.
365 BackupImmutable backups with 7 year retention.
Email FilteringProtection against spam and threats.
MFASecure access control.
RMM MonitoringProactive system monitoring.
Patch ManagementKeeping systems secure and updated.

Security was built into the environment from the start, not added later.

Supporting growth

Startup ECS set up initial systems for two users, ensuring everything was configured securely from day one.
Growth As the business expanded, new users and devices were added quickly and seamlessly.
Today The business now operates with nine users, with systems that continue to scale alongside growth.

IT has supported the growth of the business without disruption or the need for major changes.

Results and outcomes

Secure from day one

No need to retrofit security later.

Scalable IT

Systems grow with the business.

Reliable access

Plans and data available in office and field.

Faster setup

Devices ready to use from delivery.

Improved productivity

Teams can work efficiently anywhere.

Dependable support

Issues resolved quickly when needed.

What Lincs Comms said

“They set up all of our laptops efficiently and made the whole process smooth from start to finish.”

“Everything was configured exactly as we needed.”

“Their ongoing support has also been excellent.”

“We would highly recommend their services.”

Secure IT from day one. Built to grow with your business.

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