The Client

Barwell Accountants provide a range of accountancy, payroll, and taxation services to companies of all sizes. Based in Wisbech, they cover Wisbech, King’s Lynn and the surrounding areas.

They started working with us in 2017.

The Situation

  • As their IT requirements grew, Barwell Accountants needed a more structured managed service provider that could rely on to provide high quality, ongoing support.
  • They also required a full update of their infrastructure with a new server.

The Solutions

New Server
Barwell’s main requirement once they became a customer was to implement a new server. As their business grew, their old server had become unreliable, leading to downtime and lost productivity.

We worked with the team at Barwell to find the best server solution to suit their needs and budget. It was also vital to implement it in a way that would cause minimal disruption to their business so our engineers worked over the weekend to make sure that day to day business would not be interrupted.
Continual Growth
Since the addition of that initial server, Barwell Accountants have continued to expand and ECS have worked to scale their IT as their requirements have grown. Adding new users, devices, and software is as simple as sending an email – meaning growth is no worry.

In 2021 we implemented our cutting-edge Endpoint Detection and Response (EDR) software across all of Barwell’s devices, ensuring they’re protected against even the newest malware threat.
On-going Support
When Barwell first approached us, they were looking for a managed service provider that could give reliable and efficient support – they needed IT support they could rely on. For the last 5 years, ECS have provided exactly that in the form of on-going IT support & monitoring to Barwell Accountants. This includes our onsite proactive visits to their Wisbech office, in which an engineer examines their IT to spot issues before they become is disruptive – saving both time and money.

During the global COVID-19 pandemic, ECS established multiple advantageous remote working set-ups, allowing Barwell Accountant’s employees to transition to working from home seamlessly.

Client Details

  • Client Name:
  • Barwell Accountants
  • Industry:
  • Accountancy
  • Joined ECS
  • 2017

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